As biodegradable glitter is a relatively new product, there are few suppliers offering it, and few colors/sizes available. Some of our glitters are sourced from our US manufacturer, and some are sourced from New Zealand. Manufacturing lead-times vary from 2 weeks - 2 months, so it's best to make sure you purchase enough to get you through any important upcoming events. We will do our best to maintain a variety of colors and sizes and to mark each of our bio glitters with expected availability, but we can't guarantee uninterrupted availability. Some colors/sizes have only become available to us as a limited edition sample, and are not currently in production. Glitters are made from compostable/ biodegradable cellulose from eucalyptus or corn plants. With the idea of eco-friendliness and sustainability in mind, we have put a lot of thought into packaging this line of glitter. We have chosen containers which are close-out containers from other companies and are recyclable or reusable. We are currently packaging our biodegradable glitters in recyclable glass bottles, reusable PET bottles, or "Better Bags" recyclable zip bags with 100% recycled labels. As the product line evolves, packaging may change if we find something better.
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Due to COVID-19, we are accepting returns, but refunds will be delayed due to a 5 day decontamination period before we can inspect the items.
All orders must be opened and inspected for accuracy upon receipt. If any items are missing or incorrect from your order, please report them within 24 hours so we can correct the mistake in a timely manner. All American Balloons will cover the cost of shipping for any mistakes made by our team (including next-day air delivery).
If an order is NOT inspected and reported within 24 hours upon delivery. All American Balloons will not be liable for next day air or any rush service fees. All American Balloons will only cover costs for standard ground shipping after the 24 hour period has passed. If an issue is not reported within 72 hours after delivery, All American Balloons will not be liable for any shipping fees.
We accept returns and exchanges within 30 calendar days from the original purchase date on the receipt. Please contact us for an RMA before returning your product. Any items sent back without approval or an RMA, will not be issued a credit.
To qualify for a return, merchandise must be in new condition, unopened, unworn, and in their original packaging. All returns will be credited to the original form of payment, and all returnable products, including online-only products, will be refunded for the full amount minus a 25% restocking fee (restocking fee may be waive at our discretion).
Note that seasonal merchandise (e.g., Christmas, Easter, Halloween, etc.) may be returned up to 7 days prior to the holiday, in original condition, unopened, and with a store receipt or order confirmation email. If a return is made within that 7-day period, you will be refunded in store credit.
Clearance and discontinued items cannot not be returned and are final.
Once we receive your item, we will inspect the product and notify you within 24 hours on the status of your refund. After inspecting to ensure all conditions have been met, and a manager approves your return, we will initiate a refund back to the original method of payment. You will receive the credit within 3-7 business days, depending on your card issuer's policies.
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Shipping Cut-Off Time
Due to the current pandemic and high volume of orders. Please allow up to 48 hours for your order to ship.
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