



Description
Shipping Policy
Payment & Security
Payment methods
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
Security

Store hours: Showroom - Closed, Curbside Pickup Mon - Fri 10am to 4pm. $25.00 Minimum purchase
Store pickup or local delivery only
Helium is the perfect addition to any event; birthday parties, anniversaries, weddings, grand openings and so much more! Whether you're a seasoned decorator or someone that wants to add that extra POP to your special occasion for a friend or loved one. You can never go wrong with adding helium balloons to your party.
Long term tanks are available on a monthly basis, they do not include a regulator and require a security deposit upfront (included with long term price). Deposits are refundable at the end of your service minus any rental or repair fees.
All short-term equipment rentals are due back within 5 days from the pickup date (helium tanks come with one loaner regulator). A late fee for the original rental amount will be charged on the 6th day plus $5.00 for each day past the due date until the equipment is returned.
9" Latex: 550 |
10" Latex: 500 |
11" Latex: 300 |
18" Foils: 300 |
12" Latex: 250 | 16" Latex: 125 |
17" Latex: 100 |
36" Latex: 10 |
66" Latex: 2 |
Helium, the second most abundant element in the universe, was discovered on the sun before it was found on the earth. Pierre-Jules-César Janssen, a French astronomer, noticed a yellow line in the sun's spectrum while studying a total solar eclipse in 1868. Sir Norman Lockyer, an English astronomer, realized that this line, with a wavelength of 587.49 nanometers, could not be produced by any element known at the time. It was hypothesized that a new element on the sun was responsible for this mysterious yellow emission. This unknown element was named helium by Lockyer.
Payment methods
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
Security
Once you contact us for an RMA you have 30 calendar days to return an item from the date of the transaction and will be subject to a 25% restocking fee. Any items sent back without approval or RMA will not be issued a credit.
To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging and include a copy of the receipt or proof of purchase.
Note that seasonal merchandise (e.g. Christmas, Easter, and Halloween items etc.) may be returned up to 14 days prior to the holiday, in original condition, and with a store receipt or order confirmation email. Any items returned after that period will not be accepted.
Once we receive your item, we will inspect the product and notify you within 24 hours on the status of your refund. After inspecting the item to ensure all conditions have been met, and a manager approves your return, we will initiate a refund back to the method of payment (Cash transactions will be issued as an in-store credit) minus a 25% restocking fee. You will receive the credit within 3-7 business days, depending on your card issuer's policies.
All missing items from an order must be reported within 48 hours of receiving your package. Any items reported after the 48-hour period will not be eligible for a refund or replacement.
Free Shipping
Free shipping within the US on orders over $249.00 placed online.
Shipping Cut-Off Time
Due to the current pandemic and high volume of orders. Please allow up to 48 hours for your order to ship.
Customer Service
At All American we take pride in providing the best customer services possible
Secure payments
Our payments are 100% secure and protected through Shopify
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