FAQs

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Texas Balloon Alliance

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UPS Ground Map - Estimated Transit Times

Determine the estimated delivery time by looking at the UPS ground map. All shipping time frames are based off where you live in the United States. Business days are used to calculated the time frame as UPS does not deliver everywhere on Saturday. Click Here for order processing and shipping paramotors.

Shipping Policy

All American Balloons Wholesale

2406 E Randol Mill Rd.

Arlington, TX 76011

Main: (817) 469-9100

Toll Free: (800) 334-5128

Order@allamericanballoons.net

Social Media & Web Chat: Monday - Friday 9:00 AM - 3:00 PM (CST)

Orders Processed: Monday - Friday 8:30 AM - 5:00 PM (CST)

Phone Hours: Monday - Friday: 9:00 AM - 3:00 PM (CST)

In Store Shopping: Monday - Friday 10:00 AM - 3:00PM (CST)

Online Order Pickup: Monday - Friday 10:00 AM - 3:00 PM (CST)

Saturday & Sunday: Closed

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Free shipping

Free shipping within the US on orders over $249.00 (before tax) placed online.

Please be aware that free shipping orders may take 3-5 business days to process depending on the volume of orders. Keep in mind that we are not open Saturday and Sunday. If this time frame does not work for you after placing your order, please give us a call and we can always upgrade your shipping which will include a shipping fee.

In Store Pickup & Shipping Cut Off Times

Please allow up to 48 hours for your order to ship. We strive to complete all orders quickly and efficiently.

Shipping orders placed Saturday/Sunday will be processed the following Monday, including Next Day Air and 2nd Day Air. Pickup orders will be processed the following Tuesday.

Pickup orders are processed Monday- Friday, any order placed after 1:00 PM (CTS) will not be processed same day, it will be completed the following day.

Shipping orders placed after 2:00 PM (CTS) Monday-Friday will be processed the next business day depending on the volume of orders.

The volume of orders may extend processing times, please prepare for a 24-48 hour, processing window after you place your order. This processing window excludes Saturday and Sunday, all orders are processed and shipped on business days, Monday-Friday.

Customer Support

At All American we take pride in providing the best customer services possible. Customer service phone hours are Monday-Friday 9AM- 3 PM Central Standard Time. Contact us via email, online chat, or social media anytime between 8:30 AM- 5:00 PM Monday- Friday.

If you have a question regarding your order please give us a call or contact us via email, online chat, or socail media, we are here to help!

Secure payments

Our payments are 100% secure and protected through the Shopify platform.

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